FAQ
Auto West Flag – Frequently Asked Questions
What is Auto West Flag?
Auto West Flag is a gearhead lifestyle brand inspired by motorsport culture, car enthusiasts, and the adrenaline of the track. We design and produce apparel that celebrates passion for engines, performance, and automotive identity.
Where are your products made?
All our products are crafted with high-quality materials and advanced printing technology. We work with trusted manufacturers to ensure comfort, durability, and premium finishing in every piece.
What materials do you use?
Our t-shirts and hoodies are made from 100% combed cotton, offering a soft touch, breathability, and long-lasting comfort. We also use digital DTF printing for vibrant, durable designs that won’t fade or crack.
How do I find my size?
You can check our Size Guide available on each product page. We recommend comparing your measurements with our chart to ensure the perfect fit.
How long does shipping take?
Shipping times vary depending on your location;
Processing Time: All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is shipped, you’ll receive a confirmation email with tracking information.
Estimated Delivery Time (USA Only): United States: 5–8 business days
Note: These estimates may vary slightly during peak seasons or due to unforeseen carrier delays.
Do you ship worldwide?
Yes! Auto West Flag proudly ships worldwide. Please note that delivery times and customs fees may vary depending on your country.
Can I track my order?
Absolutely. Once your order is shipped, you’ll receive an email with a tracking link so you can follow your package in real time.
What is your return policy?
We accept returns within 30 days of delivery for items in unused condition with tags attached.
If your item arrives defective or incorrect, contact us immediately at suportwestflag@gmail.com and we’ll take care of it.
How can I contact customer support?
You can reach us anytime via email at suportwestflag@gmail.com or through our Contact page on the website. Our team typically responds within 24–48 hours.
Do you collaborate with influencers or car clubs?
Yes! Auto West Flag partners with car communities, events, and creators who share our passion for automotive culture. If you’re interested in collaborating, send us an email with your details and social media links.
How should I care for my Auto West Flag apparel?
To keep your gear looking fresh:
Wash inside out with cold water.
Avoid bleach and fabric softeners.
Do not tumble dry; hang dry only.
Iron on low heat, avoiding direct contact with the print.
Do you offer custom or limited editions?
Yes. Auto West Flag often releases limited edition drops inspired by legendary cars, tracks, and moments in racing history.
Can I change or cancel my order?
If your order hasn’t been shipped yet, contact us as soon as possible. Once it’s dispatched, changes or cancellations are no longer possible.
Are taxes or customs fees included in international orders?
International customers are responsible for any customs duties or import taxes charged by their country. These are not included in the product or shipping prices.